The Importance of References When Choosing a Property Management Agency
We are really proud of our services, however it always comes as a lovely surprise when one of our clients posts such a positive choice of words!
Just to give you a bit of context, a new customer of ours sought a reference from one of our existing clients and this is the response he gave to him.
“I’ve been working with Chris, Gina, and Steve for nearly 10 years, having purchased a number of HMO properties in the Hull area. Two of these properties required significant renovations, which Lets Rent Hull managed very efficiently, delivering the projects on time and within budget, as well as handling the HMO licensing. Since I spend a lot of time overseas, Lets Rent Hull fully manages the properties, and I’ve consistently experienced high occupancy rates and yields above the market average. Each month, I receive a statement along with periodic inspection reports, which often include suggestions for property updates or potential issues related to HMO licensing. I’ve visited Hull multiple times to inspect the properties and have always found the team to be very helpful and welcoming. Overall, my experience has been excellent, and I wouldn’t hesitate to recommend them.” – Nick Conway
Do Your Due Diligence!
When selecting a property management agency, it is crucial to conduct thorough due diligence. This includes obtaining references from existing clients and visiting properties managed by the agency.
References provide valuable insights into the agency’s performance, communication style, and overall client satisfaction. By speaking with current or past clients, you can gain a firsthand understanding of their experiences and identify any potential red flags.
Site visits allow you to assess the agency’s management practices firsthand. Observe the condition of the properties, the level of maintenance, and the overall tenant satisfaction. This hands-on approach provides a more comprehensive picture of the agency’s capabilities and commitment to quality.
We encourage all prospective clients to request references and schedule site visits. We are happy to facilitate this process and provide you with the information you need to make an informed decision.
